We contacted Carmel carpet cleaning company because we had some very bad pet spots. I called them on a Friday afternoon and they were great about working me into the schedule for Saturday. They arrived at the scheduled time and went right to work. I will say that I didn’t believe they would be able to remove all of the spots as some had been there a very long time. By the time they finished my carpet looked almost brand new. I couldn’t tell where there had been a single pet spot before! I was amazed to say the least. Everything looked great and had a fresh clean smell to it. I’m very happy with the job they did and will most certainly be using them again in the future. Thanks so much!